SUSAN C. GREER

3816 24th Avenue So. #2, Minneapolis, MN  55406  ¨ Mobile: (612) 760-2801 ¨ galaxygirl@usfamily.net       

PROJECT COORDINATOR 

 

I am an experienced project coordinator with proven results in a variety of industries.  I am proficient in managing projects, creating compelling sales collateral, writing and editing compelling presentations, and overseeing the RFP process.  My entrepreneurial spirit has allowed me to achieve proven successes, along with my understanding of market trends and implementing processes to grow and expand products and services. I am looking to utilize my background with a respected organization that rewards hard work and innovation.

 

 

§ Project Management § Event & Travel Planning § Presentations/Negotiations § Staff Management § Budget Management

§ Process Improvements § Streamlining Workflow § Project Parameters § Key Resource Requirements Newsletters / Reports

§ Marketing Collateral § Marketing § Competitive Intelligence § Purchasing § SW Training & Development

 

 

smiths medical, Inc.2011 - present

Executive Assistant / Coordinator II

§    Support VP of R&D/Integrated Business Planning and 14 director level reports + 180 engineers and managers.

§    Project Coordinator for Integrated Business Planning and IBP Master Calendar scheduling for executive level staff.

§    Support Program Management Office & Project Managers for all R&D projects within Smiths Medical.

§    Developed presentation for onboarding new employees and providing information for existing employees.

§    International and domestic travel for management including international visa processing.

§    Organize Quarterly All Technical Review communications coordinating speakers, creating presentation and agenda.

 

CUMMINS POWER GENERATION2008-2011

Global IT Executive Assistant / Global IT Project Coordinator

§    Support the Executive Director of Global IT + 8 IT Directors; assisted with special projects / operational assistance. 

§    Prioritize emails and coordinated calendars for the Executive Director IT and Global IT Management team.

§    Coordinate all departmental meetings and handle all calendaring for Executive Director Global IT and IT directors.

§    Coordinated several global meetings making complex international travel arrangements.

§    Managed / handled all expense reporting for the Executive Director PG IT and Global IT managers.

§    Managed a worldwide Global Loaner Cell Phone program with 10 devices including establishing guidelines, policies, maintaining equipment, and controlling monthly expenses.

§    Project Manager for Iron Mountain record retention for 3 Cummins Power Generation facilities.

§    Managed operational/facility issues for Global Preferred Vendors including cube assignment / telephones, facilitating all Telecom changes for 100+ IT employees, and 50 contractors in 3 facilities.

§    Managed a key role during a SOX compliance project / audit.

§    Report and resolve Help Desk issues/problems for executives utilizing Remedy 7.0 for problem resolution.

§    Oversaw the HW/SW PC Surrender process for all terminated employees for equipment and reporting.

§    Handled logistics, Videoconference room equipment training, and conference room coordination.

§    Order all Global IT department supplies through Ariba Buyer; open POs for SOWs for 3^rd party vendors/suppliers.

§    Supervise workflow for a contract worker in administration of HW/SW Surrender, and Iron Mountain Records.

 

AMERICAN MEDICAL SYSTEMS, Inc.2007

Organizational Development Coordinator

§    Developed PowerPoint presentations, Performance Management forms, Talent Review toolkits, and executive

coaching materials; created leadership and employee training course materials.

§    Worked closely with the Support Senior Training Specialist to develop classes, launch initiatives and plan events. 

§    Planned events, made travel arrangements and administered the budget.

§    Editor and author of AMS Life newsletter utilizing Publisher, and composed internal employee communications.

§    Purchasing tasks involving entering invoices and purchase orders into JD Edwards.

§    Oversaw employee training data and recorded information into the Access database.

DUKE REALTY CORPORATION2006-2007

Executive Administrative Assistant, Duke Construction

Tenant Finish Administrative Assistant

§    Supported the Vice President of Duke Construction, Minneapolis and 15 Construction staff, including 7 PMs.

§    Wrote shell subcontracts and handled change orders in Timberline and managed internal/external projects.

§    Handled administrative duties, organized construction documents and performed data entry on Primavera/Expedition.

§    Copied drawings / plans on reprographic equipment and oversaw the usage of large mailings/postage machine.

 

UNITEDHEALTH GROUP, INC.2002-2006

Sales Assistant/Project Coordinator, OPTUM

§    Assisted with the VP Sales and Business Development & 12 sales directors with mission-critical projects.

§    Oversaw the RFP process and provided support to the sales teams.

§    Scheduled all internal and client meetings and handled preparations for site visits.

§    Prepared marketing collateral and presentations and managed logistics for Direct to Employer opportunities.

§    Created sales presentations, followed up on marketing campaigns and consultant meetings and tracked inventory.

§    Updated the ACT and/or Rosetta database to monitor sales outreach activity.

Executive Administrative Assistant to SCS CIO of Information Technology and to SCS Legal ATTORNEYS (Specialized Care Services)

§    Supported the SCS CIO and IT Department staff of 17, and back up administrative support for CFO, President, CEO level executives in day-to-day operations of the SCS Corporate offices.

§    Served as the SCS Legal Department Administrative Assistant for 3 Associate General Counsels and Licensing staff for daily operational tasks.

§    Regularly handled confidential legal documentation including contract revision or editing of sensitive legal materials.

§    Processed all Technology Exception Requests for hardware, including obtaining business approvals from

CIO/CEO’s of each appropriate SCS Business Segment for weekly submission/approval to the SCS CIO.

§    Produced weekly reports from COSMOS and DSS Mainframe for Dental/Life Sold Case Listing for distribution.

 

NCS PEARSON Inc., Edina, MN (aka national computer systems)1998-2002

Executive Administrative Assistant, Director Professional Services & Director of Quality

§    Provided administrative support to the Director, Professional Services and Professional Services engineers.

§    Scheduled meetings, maintained office equipment, entered timesheets in Oracle and produced Access & Oracle financial reports.

§    Delivered essential customer assistance for Help Line calls.

§    Assisted with the monthly invoicing of software integration services.

§    Managed client contracts and subcontractor agreements and edited bid proposals and correspondence.

§    Purchased equipment and supplies.

§    Developed customer satisfaction surveys and administered division-wide Access and Oracle database reporting. Supported Director of Quality with development of quality processes via HTML; coordinated customer satisfaction.

§    Created new processes and procedures for new forms and tracking for efficiency.

§    Trained Professional Services engineering staff and subcontractors on the Oracle database software.

§    Functioned as the administrator for PVCS Tracker for Professional Services and the Quality & Operations Depts.

 

Executive Administrative Assistant, VP/ Imaging Business Segment

·               Supported the Vice President and all department professional staff.

§    Managed email and calendar scheduling for the 7 member marketing team.

§    Prepared/distributed correspondence, setup conference call and set up project review meetings.

§    Created compelling presentations for internal/external customers and wrote proposals.

§    Aided in developing collateral for sales meetings and seminars.

§    Trained executives and professionals on MS Office Software with focus on Outlook training.

 

 

 

 

 

PREVIOUS EXPERIENCE: 1982-1998

 

Executive Administrative Assistant, Partner in Charge of State and Local Tax, Corporate Tax Department, DELOITTE & TOUCHE LLP, Minneapolis, MN (1997-1998)

 

Administrator, Physician Profiling & Executive Administrative Assistant to Vice President,

Performance Measurement at ALLINA HEALTH SYSTEM, Minnetonka, MN (1994-1997)

 

Executive Administrative Assistant with CRAY RESEARCH, INC. both in Minneapolis & Mendota Heights, MN (1989-1993)

 

Executive Assistant, Community Development for VP Community Relations, Minnesota Public Radio, downtown St. Paul, MN (1986-1989)

 

 

 

Business Communications / Marketing, Augsburg College, Minneapolis, MN 

Women’s Studies / Sociology, University of California Santa Cruz, CA

Child Development / Special Education, St. Mary’s College, Minneapolis, MN

 

PROFESSIONAL DEVELOPMENT

 

·   MS Office Suite training; Software Support Resource for Outlook Training for executive staff.

·   Creation of Power Point presentations for Rosemount Corporation Annual Board Meeting.

·   Rosetta Database Training for Sales Outreach Activity.

·   Expedition (Primavera) training.

·   MS Publisher Training for Newsletter Creation.

·   Remedy 7.0 Training for Problem Reporting/Issue Resolution.

·   Lotus Notes Database Training.

·   IT Project Methodology Certificate.

·   Software Training provided for executives/professionals in MS Office / Outlook / Lotus Notes / Concur Expense.

 

Corporate Volunteer Commitments

 

·   Teaching Basic Computer Skills and training clients of Wilder Corporation either at Wilder or on location at various homeless shelters within St. Paul utilizing Cummins & Wilder Mobile Computer Lab.

·   Teaching English language skills for Spanish speaking individuals in community (Bilingual in Spanish).

·   Conducted 2009 and 2015 surveys of homeless for Wilder and the State of Minnesota.

·   Volunteer for Minnesota Women’s Indian Resource Center for Spring Fest and various annual community events.

·   Volunteer for Girls & Science 2015 at Science Museum of Minnesota.

 

 

COMPUTER / TECHNOLOGY SKILLS

 

 

PC Skills:MSWord, Power Point, Excel, MS Project, MS Publisher, Microsoft FoxPro, Access, Microsoft Outlook, Visio, PVCS Tracker, WordPerfect, Lotus Notes, Harvard Graphics, HTML, Expedition,

Remedy, Adobe Write, SharePoint, and Oracle.

Macintosh Skills:Mac OS, WordPerfect, Microsoft Word, Microsoft Works, Excel, Power Point,                                                         PageMaker, Persuasion, Quark, FileMaker Pro.

Technical Skills:Experience with Windows 2010, XP, 2007, 2000, 98, 95, and NT platforms.